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KOTTERS EIGHT (8) STEPS CHANGE MANAGEMENT MODEL

Presented by: TEAM C Team Leader: Ms Cynthia Lao-Denilla Members: Ms Marcela ComoTintero Ms Eizel Hiren Caro Ms Joreen Rocamora 2005 Prentice Hall Inc. All Ms Joanne

SEQUENCE OF PRESENTATION
Introduction The Concept When Kotters model is used? How Kotters model is used? Application Recapitulation References
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Introductio n

John P.
l eadershi and change guru p Kotter
Business Week

EIGHT (8) STEPS CHANGE MANAGEMENT MODEL

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The Concept

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Source of Diagram: NHS Leadership Academy

When Kotters 8 Steps Change of Management model is used?

New initiatives Project based working Technology improvements, Staying ahead of the

and;

competition

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(8) Institutionalize changes

(1) Establish a Sense of urgency

(2) Form a Powerful coalition

Articulate a powerful rationale and business case for change

Use credibility to Plan visible quickContinually articulate (7) (3) change policies Kotters wins. Implement and the connection 8 and Consolidate Create a Steps for recognize and reward procedures that dont between the new way improvements Vision fit vision. Managing employees involved of working Recruit and and promote employees Change corporate success. who can implement Remove obstacles to vision the change. Change (4) Assemble a team (6) Communicate systems, or Plan for and Create vision with enough power the a compelling structures that Create shortvision of the future to undermine the vision and influence in the (5) Term wins guide the direction of organization to lead Empower Use every possible the Others to effort the change change act vehicle to on the vision communicate the 2005 Prentice Hall Inc. All vision. Role-model

Applying the Model .

(1) Establishing Sense of Urgency (2) Creating a Vision (3) Developing a clear vision

(4) Sharing the vision

(5) Empowering actions To clear obstacles

(6) Securing shortterm wins

(7) Consolidating And keep moving

(8) Anchoring the Change

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Applicability All top-down change processes Strengths

Per Pat Naugthins review.

www.TheLeardshipHub .com

Focus on buy-in of employees as the focus of success Clear steps which can give a guidance for the Easy to understand process Can be successful when all steps are well Fits well into the culture of classical hierarchies communicated
The linearity of the model can be lead to wrong Weaknesses Once the process has started, difficult to change the assumptions direction Can lead to deep frustrations among employees if the stages of grief and Inc. All 2005 Prentice Hallindividual needs are not taken into

RECAPITULATI ON
What JPK change management model is; When JPK change management model is used; and How JPK change management model is used Cite a review on its applicability, strengths & weaknesses

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References:
John P Kotter (1996), Leading Change, Boston Harvard Business School Press 2) JP Kotter & DL Cohen (2002), The Heart Of Change, Boston: Harvard Business School Press NHS Improvement Foundation 3) PN Strategic Sail Plan 4) The Naval Leader Official newsletter of CNLE, May 2011 issue 3) www.TheLeadershipHub.com
1)

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-End 2005 Prentice Hall Inc. All