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Organization Chart

Small Operation (1- 75 rooms)

Hotel Manager Clerk*(1) Desk Clerks Hotel Security Guard*(5)


Maintenance Worker*(4)

Custodial Work Leader (Housekeeping) *(2) Housekeeper Housekeeper Common Area *(3)

*(1) Performs Accounting Technician and Maintenance Clerk duties. Requirements for establishing position based on local management justification of workload. *(2) Position authorized only if a minimum of three (3) Custodial Workers (housekeeping) is assigned. *(3) May be combined position responsible for Continental Breakfast Operations and perform duties of Housekeeper Guest Room, and Laundry Attendant based on local requirements *(4) Requirements must be based on local justification. * (5) Requirement for position based on local justification and level of MP support.

Organization Chart

Medium Operation (76 -199 rooms)

Hotel Manager Clerk *(1) Assistant Hotel Manager*(3) Desk Clerk Supervisor*(4) Desk Clerks Reservation Agents Telecommunicaitons Operator*(5) Maintenance Work Leader* (6)
Maintenance Worker Laborer Motor Vehicle Operator *(12)

Hotel Accounting Technician*(2) Executive Housekeeper*(7) Custodial Work Leader Housekeeping Supply Clerk*(11)

Custodial Worker (Guest Room Custodial Worker (Common Areas*(8)


Hotel Lead Security Guard Leader*(9) Hotel Security Guard*(10)

* (1) Requirements for establishing position based on local management justification of workload. * (2) Performs the night audit function. May be scheduled for Manager on Duty shifts in conjunction with night audit and front desk agent duties. * (3) Position authorized as an option at Medium size operations with 100+ rooms. Operations have the option of selecting a Executive Housekeeper in lieu of an Assistant Manager). * (4) At operations with 76 to 149 rooms, supervises Desk Clerks, and Reservation Agents. * (5) See Medium facility Alternative staffing (positions are added where no telecommunications auto attendant features available. * (6) Position authorized only if Leader is responsible for a minimum of three (3) Maintenance Workers/laborers and based on local management justification of workload. * (7) Position authorized as an option at Medium size operations with 100+ rooms. Operations have the option of selecting a Executive Housekeeper in lieu of an Assistant Manager * (8) May be combined position responsible for Continental Breakfast Operations and perform duties of Housekeeper Guest Room, and laundry attendant based on local requirements. * (9) Position authorized only if a minimum of three (3) Security Guards assigned and based on local justification and level of MP support. * (10) Requirement for position determined by level of MP support * (11) Position authorized at 150+ rooms. Assigned to Housekeeping control. Position may operate under other departments. * (12) Position authorized at operations with 100+ rooms

Organization Chart Large Operation (200 - 399 rooms)


Hotel General Manager
Clerk *(1) Hotel Accounting Technician *(2)

Training Specialist*(3)

Assistant Manager Hotel Lead Security Guard*(4)


Hotel Security Guard *(5) Front Office Manager Executive Housekeeper

Maintenance Worker Supervisor Maintenance Work Leader


Maintenance Worker Laborer Materials Handler*(14) Gardeners *(15) Vehicle Operators Supply Clerk

Information Techonology Specialist*(10)

Desk Clerk Supervisor Lead Desk Clerk


Desk Clerks Bell Persons*(6) Reservation Manager*(7) Reservation Agents Food Service Workers *(8) Telecommunications Operations *(9) Hotel Group Coordinator *(16)

Custodial Work Supervisor (Housekeeping) Custodial Work Leader (Housekeeper)

Custodial Worker (Common Area) Custodial Worker Guest Room) Laundry Machine Operator Leader*(11) * (1) Requirements for establishing position based on local management justification of

Laundry Machine Operator*(12) Supply Clerk (Linenkeeper) * (13)

workload * (2) Performs the night audit function. May be scheduled for Manager on Duty shifts in conjunction with night audit and front desk agent duties. * (3) Regular PT/Flex position or can be combined with other duties to create full time * (4) Position authorized only if a minimum of three (3) Security Guards assigned and based on local justification and level of MP support * (5) Requirement for position determined by level of MP support * (6) Flex Position. Limited use, with unique local justification * (7) Hotel Group Coordinator performs this function in Large operations with 299 rooms or less * (8) Responsible for Continental Breakfast Operations. Position authorized when existing staff based on local justification cannot handle functions * (9) Position authorized where no telecommunications auto attendant features available * (10) Collateral duty with FOM & other Management Staff * (11) May be established only if in-house laundry with commercial machines * (12) May be established only if in-house laundry with commercial machines * (13) Authorized only if using commercial laundry service * (14) 1 Material Handler per 300 rooms * (15) Requirements for position determined by level of DPW support * (16) Position authorized at Large operations with 299 rooms or less. At Large operations with 300+ rooms function performed by Reservation Manager.

Organization Chart Ex-Large Operation ( 400+ 799 rooms)


Hotel General Manager Admin Assistant *(1) Hotel Comptroller
Hotel Accounting Technician Hotel Night Auditor *(3)

Clerk *(2) Project Manager *(4) Assistant Manager Information Technology Specialist

Training Specialist

Maintenance Worker Supervisor Maintenance Work Leader Maintenance Worker Laborers

Hotel Customer Service Agent

Hotel Lead Security Guard* (5) Hotel Security Guard *(6)

Front Office Manager

Executive Housekeeper

Hotel Clerk

Desk Clerk Supervisor Lead Desk Clerk

Assistant Exec Housekeeper Custodial Work Supervisor (Housekeeping) Custodian Work Leader (Housekeeper)*(11)

Materials Handler Gardeners *(15) Vehicle Operators Supply Clerk Operations Clerk

Desk Clerks Bell Persons*(7) Telecommunication Operators*(8) Reservation Manager*(9)


Reservation Agents Hotel Group Coordinator Food Service Workers *(10)

Custodian Worker (Housekeeper Common Area) Custodial Worker (Housekeeper Guest Room) Supply Clerk (LInenkeeper) *(12) Laundry Machine Operator Leader *(13)
Laundry Machine Operator *(14)

* (1) Position authorized at properties in excess of 600 rooms


* (2) Requirement for position based on local justification of workload. * (3) Authorized Duty as Desk Clerk and Manager on duty. * (4) This is a Limited Tenure position for special projects * (5) Position authorized only if a minimum of three (3) Security Guards assigned and based on local justification and level of MP support. * (6) Requirements for position determined by level of MP support. * (7) Flex position. Limited use, with unique local justification. * (8) Position authorized where no telecommunication auto attendant features available. * (9) Combine with Group Coordinator in Extra Large Hotel with 599 rooms or less. * (10) Responsible for Continental Breakfast Operations. Position authorized when existing staff based on local justification cannot handle functions * (11) Position authorized only if a minimum of (3) Custodial Workers (Housekeeping) is assigned. * (12) Authorized only if using commercial laundry service * (13) Position may be established only if in-house laundry with commercial machines and if a minimum of three Laundry Machine Operators are assigned. * (14) May be established only if in-house laundry with commercial machines * (15) Requirements for position determined by level of DPW support.

Organization Chart Super Large Operation ( 800+ rooms)


Hotel General Manager
Admin Assistant Hotel Comptroller Hotel Accounting Technician

Hotel Night Auditor *(1) Assistant Manager


Clerk Hotel Lead Security Guard* (3) Hotel Security Guards * (4) Front Office Manager Desk Clerk Supervisor Executive Housekeeper Assistant Exec Housekeeper Custodial Worker Supervisor (Housekeeping) Custodial Work Leader (Housekeeping) Desk Clerks Bell Persons * (5) Telecommunications Operators * (6) Reservation Manager Reservation Agents Hotel Group Coordinator Food Service Workers *(7) Custodial Worker (Housekeeper Common Area) Custodial Worker (Housekeeper Guest Room) Supply Clerk (LInenkeeper) Laundry Machine Operator Leader * (8) Laundry Machine Operator * (9)

Training Specialist

Engineering Techinican
Maintenance Work Leader Maintenance Worker Laborers Materials Handler Gardeners *(10) Vehicle Operators Supply Clerk Operations Clerk

Hotel Customer Service Agent

Project Manager * (2)

Information Technology Specialist

Lead Desk Clerk

* (1) Authorized Duty as Desk Clerk and Manager on Duty. * (2) This is a Limited Tenure Position for Special Projects. * (3) Position authorized only if a minimum of three (3) Security Guards assigned and Based on level of MP Support. * (4) Requirements for position determined by level of MP Support. * (5) Flex position. Limited use, with unique local justification. * (6) Position authorized where no telecommunication auto attendant features available. * (7) Responsible for Continental Breakfast Operations. Position authorized when existing staff based on local justification cannot handle functions * (8) May be established only if in-house laundry with commercial machines. Position may fall under Engineering Technician or Housekeeping in Super Large Operations only. * (9) May be established only if in-house laundry with commercial machines. Position may fall under Engineering Technician or Housekeeping in Super Large Operations only. * (10) Requirements for position determined by level of DPW support.

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