Professional Documents
Culture Documents
Learning Objectives
To learn about supply chains and their management To appreciate the attributes affecting supply chain management implementation To consider potential barriers to supply chain management implementation To examine supply chain integration
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Key Terms
Partnerships Perfect order Process Classification Framework (PCF) Supply chain Supply chain analytics Supply chain collaboration Supply chain management (SCM)
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Agile supply chain Bullwhip effect Fast supply chain Fourth-party logistics (lead logistics provider) Global Supply Chain Forum (GSCF) model Leagility Lean supply chain
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Source: Robert B. Handfield and Ernest L. Nichols, Jr., Introduction to Supply Chain Management
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Supplier
Organization
Customer
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Supplier Suppliers
Organization
Customer
suppliers
Customers customers
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Supplier Ultimate
Organization
Customer
supplier
Ultimate customer
Financial Provider Market Research
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Supply Chain
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Logistics
CSCMP (Council of Supply Chain Management Professionals) definition: Logistics is that part of the Supply Chain Management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customers requirements.
Source: clm1.org 2008 Prentice Hall 1-12
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SCM Models
Models identify business processes that help organizations implement and evaluate processes.
Supply Chain Operations Reference (SCOR) Supply Chain Council Global Supply Chain Forum (GSCF) - Supply Chain Management Institute Process Classification Framework (PCF) - APQC
http://supply-chain.org/f/SCOR%2090%20Overview%20Booklet.pdf
http://archive.supply-chain.org/galleries/defaultfile/SCOR%2080%20Overview%20Booklet2.pdf
Return
Processes associated with returning or receiving returned products for any reason. These processes extend into post-delivery customer support
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http://findarticles.com/p/articles/mi_qa3705/is_200501/ai_n13632938/?tag=content;col1
http://meilleradvisoryservices.com/yahoo_site_admin1/assets/images/APQC-PCF_w-logo.260172250_std.jpg
http://modelle-frameworks.cw-innovations.de/files/2011/03/American-Productivity-and-Quality-Center-APQC-Process-ClassicationFramework-PCF-with-Corporate-Modeler-2.jpg
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Basic Design Toys: Low profit margin Unconventional Toys: Risky, High profits if popular
Jungle Jim the Jogger
Discussions: #1: From the standpoint of an individual concerned with accounting controls, discuss and evaluate Johnson Toy Companys present policies for handling returned items. #2: Answer question 1, but from the standpoint of an individual interested in marketing.
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