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DOWNSIZING

BYRITU ARIHANT BAPPI

What is downsizing

A downsizing strategy reduces the scale (size) and scope of a business to improve its financial performance (Robbins & Pearce, 1992). Reducing the number of employees on the payroll. Reducing total no. of employees through terminations, retirements .

WHY???.........

Reduce cost Merging of firm or acquisition. Change in management Economic crisis Excessive workforce Loss of the company Strategy changes.

Alternatives to downsizing
Change in employment policies

Reduction through attrition Cut part time employees Cut interns and temps. Reduce working hours.

Change in benefits

Cut overtime pay Use vacation, leave days Profit sharing or variable pay

Downsizing
Reducing Costs

Alternatives & separations

Voluntary separations

Involuntary separations.

Buy out Benefits

layoffs

Early retirements

outplacement

Methods of Communication

small meetings or all staff meetings face to face interaction or one-on-one discussion video conferencing use of newsletters telephone / fax Memorandam e-mail and bulletin boards

Purpose and risk of downsizing


PURPOSE= improve financial performance through cost cutting while also achieving long term effectiveness , efficiency and productivity. DILEMMA of downsizing Short term cost cutting may lead to negative psychological reactions that harm the long term aid of increased competitiveness.

Failures of downsizing

Only between 25% to 50% of downsizing companies meet their financial targets (improved productivity, higher returns on investment, higher profits, etc.) Even these mediocre results do not consider psychological andbehavioural reactions from survivors which are likely to be negative and further impair financial performance

Downsizing effects
Firms reputation as a good employer suffers. Example: Apple Computers reputation as good employer declined after several layoffs in 1990s. Employee motivation disrupted: increase in political behaviors, anger, fear - which is likely to negatively impact quality of customer service. Survivors experience more stress due to longer work hours with re-designed jobs, and increased uncertainty regarding future downsizings.

Survivor Reactions to Downsizing


PSYCHOLOGICAL STATES & WORK ATTITUDES

BEHAVIOURIAL REACTIONS

Anger Anxiety Stress Insecurity Dissatisfaction Low morale Low org commitment

Absenteeism

Turnover Risk aversion Resistance to change Less effort Poor performance

Examples

Intel :

Efficiency Program I6000 workforce worldwide Save $ 1 billion Shut down technical support in India
Cut of 50% of Maxtors workforce

Apple Computers:

Seagate Technologies: BSNL:

Plans to cut off 1lakh workers

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