Professional Documents
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What is downsizing
A downsizing strategy reduces the scale (size) and scope of a business to improve its financial performance (Robbins & Pearce, 1992). Reducing the number of employees on the payroll. Reducing total no. of employees through terminations, retirements .
WHY???.........
Reduce cost Merging of firm or acquisition. Change in management Economic crisis Excessive workforce Loss of the company Strategy changes.
Alternatives to downsizing
Change in employment policies
Reduction through attrition Cut part time employees Cut interns and temps. Reduce working hours.
Change in benefits
Cut overtime pay Use vacation, leave days Profit sharing or variable pay
Downsizing
Reducing Costs
Voluntary separations
Involuntary separations.
layoffs
Early retirements
outplacement
Methods of Communication
small meetings or all staff meetings face to face interaction or one-on-one discussion video conferencing use of newsletters telephone / fax Memorandam e-mail and bulletin boards
Failures of downsizing
Only between 25% to 50% of downsizing companies meet their financial targets (improved productivity, higher returns on investment, higher profits, etc.) Even these mediocre results do not consider psychological andbehavioural reactions from survivors which are likely to be negative and further impair financial performance
Downsizing effects
Firms reputation as a good employer suffers. Example: Apple Computers reputation as good employer declined after several layoffs in 1990s. Employee motivation disrupted: increase in political behaviors, anger, fear - which is likely to negatively impact quality of customer service. Survivors experience more stress due to longer work hours with re-designed jobs, and increased uncertainty regarding future downsizings.
BEHAVIOURIAL REACTIONS
Anger Anxiety Stress Insecurity Dissatisfaction Low morale Low org commitment
Absenteeism
Examples
Intel :
Efficiency Program I6000 workforce worldwide Save $ 1 billion Shut down technical support in India
Cut of 50% of Maxtors workforce
Apple Computers: