Submited By:

Projjal Kr.Das Rajkumar Singh Ranjan Dhar Dubey Rakesh Roshan

Retail Banking
Retail banking is typical mass-market banking where individual customers use local branches of larger commercial banks. Services offered include: savings and checking accounts, mortgages, personal loans, debit cards, credit cards

QAB/ Minimum Balance Requirements For saving Accounts As Per Category of Branch
Sl no Area PNB ICICI SBI HSBC

Rural
Rs.500/Rs.5000/Rs.500/-

Semi Urban
Rs.1000/Rs.5000/Rs.1000/Rs.25000/-

Urban
Rs.1000/Rs.10000/Rs.1000/Rs.25000/-

Metropolitan
Rs.1000/Rs.10000/Rs.1000/Rs.25000/-

Product & Services

Product SBI
Advantage (Khata) Advantage Plus (KhataPlus) Privilege (Vyapaar) Freedom (Vistaar) Electronic Vendor Finance Electronic Dealer Finance Direct Debit E-Collection Services
Access to multiple users
Account view / Statement Funds Transfer Third party funds transfer (RTGS/NEFT) Demand Draft request Utility Bill Payment Bulk transaction through file upload Direct and indirect tax payment SMS/Email alerts User hierarchy with discretionary access/rights to accounts MIS reports Host to Host integration Demat View facility

ICICI BANK
Product & Services ICICI Bank Savings Account is one of the best personal banking products offered by the bank to its customers. Opening a savings account with the bank will allow you to manage your funds more efficiently. ICICI savings account brings a new banking experience with a wide range of most advanced services

Product & Services

Money Multiplier Facility Debit cum ATM Card Internet Banking Services Convenient customer care service Mobile Banking Standing Instructions Nomination Facility DD Call and Collect

HSBC
Product & Services
Premier Checking Premier Investor Savings Account and Preferred Rates on CDs Premier Credit Card Privileges and Rewards Premier Wealth Management Premier Mortgage and Home Equity

Product & Services

HSBC ATMs worldwide Global View - monitor balances of your worldwide HSBC accounts online in one convenient place with Global View. Launch the demo to learn more. Global Transfers -free instant fund transfers online between your worldwide HSBC accounts, whichever country they are in Dedicated HSBC call centers will connect you to a qualified person who speaks your language and can give you immediate assistance 24/7.

. Securities and Annuities are provided by Registered Representatives and Insurance Agents of HSBC Securities (USA) Inc., member NYSE/FINRA/SIPC, registered Futures Commission Merchant, a wholly-owned subsidiary of HSBC Markets (USA) Inc. and an indirectly wholly-owned subsidiary of HSBC Holdings plc.

Foreign currency exchange rates may apply. Global View and Global Transfers not available in all countries.

Not all HSBC branches have Premier Centers.

PNB
Product & Services
Social Banking Personal Banking Krishi Card Savings Fund Account Agriculture Credit Schemes Total Freedom Salary Account PNB Farmers Welfare Trust Current Account Scheme for House Wife and Other PNB Smart Roamer Women Fixed Deposit Schemes Mahila Udyam Nidhi Scheme Recurring Deposit Scheme Housing Loan Car Loan Personal Loan Education Loan Scheme Loan Against Mortgage of Property Privilege Card Scheme Debit Card/ ATM Card Credit Card

Product & Services

Corporate Banking
Loan Against Future Lease Rentals EXIM Finance Cash Management Services Gold Card Scheme for Exporters

PNB Bank has offered a whole range of banking products and services hardly compared by few others. An important achievement of the bank is that all its branches are covered under Core Banking Solution thereby enabling customers to get 'anytime anywhere' banking facilities. Punjab National Bank also offers Internet Banking facilities to core banking branch customers. The bank provides a wide variety of products and services under personal banking, corporate banking, social banking, NRI banking and business banking facilities. The following is a list showing the financial products and services made available by PNB Bank.

Questionnaire for Customer Satisfaction

Q.1)In Your Opinion which type of Bank you prefer
overview
11%

32%

57%

Indian nationalize Bank

MNC

Not Aware

SBI 2)Which Bank Provides you best services? 3)Which Bank is more familiar to you?

PNB

ICICI

HSBC

4)Which Bank provides you loan in low interest in less time?

5)Which Bank have more ATM services?

6)Which Bank have better e-Banking?

7)Which Bank more reliable? 8)Which bank do more promotion activates? 9)Which bank provide you more interest on your savings?