Office Space

Presented by The GIs Team

Concepts applied to the video case:

Attitudes and Job Satisfaction - Elena Motivation Concepts - Emily Emotions and Moods - Bridgot Communication - Nicole Leadership / Organization Structure and Culture - Lem Organizational Change and Stress Management - Bryan

Attitudes and Job Satisfaction

Major Job Attitudes

Job Satisfaction
Job Involvement Organizational Commitment

Job Satisfaction
Active

Exit
Destructive

Voice
Constructive

Neglect

Loyalty

Passive

Productivity

Job
Satisfaction

and Employee
Performance

Absenteeism

Turnover

Motivation Concepts

Motivation Concepts

Laziness

Lack of Motivation

Motivation: intensity, direction, and persistence of effort toward attaining a goal

The Motivation Process

Unsatisfied Need
Tension

Drives

Search Behavior Reduction of Tension

Satisfied Need

Emotions and Moods

Emotions and Moods

Affect - broader generic term that covers feelings people experience. Encompassing both emotions and moods Emotions- are intense feelings directed to someone or some things Moods- feelings that tend to be less intense than emotions can that often (though not always) lack a contextual stimulus.

Emotions and Moods

Emotional Labor It is highly suggested that the importance of a friendly demeanor is projected by our moods and emotional feelings even though we don't feel cheerful management expects employees to have an upbeat attitude when dealing with customers.

Communication

Communication

Movie Clip discussion Milton vs. Organization

Communication

Communication Process source & receiver

Organizational Communication
Knowledge Management

Leadership

Leadership

Traits: charismatic, enthusiastic, and courageous Emotional stability: can sense others needs and listen to what the followers are saying. Consideration: when a leader is likely to have to have relationships characterized by trust and respect for subordinates and has regard for their feelings

Leadership

Employee Oriented leader: takes a personal interest in the needs of employees and accepts differences among subordinates Participative: consults with subordinates in the decision making process Transformational leadership: able to get employees to go above and beyond normal expectations

Organizational structure/culture:
What is structure? Defines how job tasks are formally divided grouped and coordinated. Chain of command: an unbroken line that extends from the top of the organization down to the bottom and clarifies who reports to whom.

Organizational Change and Stress Management

Managing Planned Change

Planned change activities that are intentional and goal oriented. Resistance to Change Action Research Organizational Development

Work Stress and Its Management

Stress Potential Sources of Stress Consequences of Stress Managing Stress

The End