ERG Theory

By Alderfer

An Empirical Test of a New Theory of Human Need

(Alderfer, 1969)

The ERG theory attempted to improve upon Maslow's needs hierarchy by allowing more flexibility of movement between needs

GROWTH NEEDS RELATEDNESS NEEDS EXISTANCE NEEDS

Actualization & internal esteem

Social & external esteem

Physical & safety

starving artist

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Frustration-regression theory

Two exception :
1. Failure to fulfill existence needs leads to greater existence Ex : if one needs to sleep and unable, he will develop larger and more powerful need to sleep

2. Fulfillment of growth needs leads to greater growth needs

Ex : if one wins the lottery, one will then need to pursue increased wealth Redmond, 2010)

Motivation-Hygiene Theory
By Herzberg

Motivation factor

Factors that deal with job content lead to job satisfaction Factors that deal with job context lead to job dissatisfaction

Hygiene factor

Motivation factor

Do not tend to be dissatisfied

Simply not satisfied

Do not tend to restrict productivity

Just dont get involved or put extra effort to do good job

Satisfied: put extra effort and productivity increase

Hygiene factor

Do not tend to be come satisfied

Simply not dissatisfied

Do not tend to restrict productivity

Just held at an acceptable level

Dissatisfied : restrict output

growth

recogni tion
Motivation
factor

responsi bility

Advance ment Work itself

achieve ment

administration

policies &

Company

Salary

Super vision
hygiene
factor

Security

Interper sonal
relation

Working condition

Status

Motivation factor
Growth This includes actual learning of new skills, with greater possibility of advancement within the current occupational specialty as well as personal growth Work Itself The actual content of the job and its positive or negative effect upon the employee whether the job is characterized as interesting or boring, varied or routine, excessively easy or excessively difficult, challenging or non-demanding. Recognition

This is the recognition by others for a job well done or personal accomplishment

Motivation factor
Responsibility This includes both the responsibility and authority in relation to the job. Responsibility refers to the employees control over his or her own job or being given the responsibility for the work of others. Achievement This includes the personal satisfaction of completing a job, solving problems, and seeing the results of ones efforts. Advancement The actual change in upward status in the company. Increased opportunity changes with no increase in status are considered under responsibility.

Hygiene Factor
Company Policies & Administration The feelings about the adequacy or inadequacy of company organization and management. This includes poor communications, lack of delegated authority, policies, procedures, and rules. Supervision The competency or technical ability of the supervisor. This includes the supervisors willingness to teach or delegate authority, fairness, and job knowledge. Interpersonal Relations The relationships between the worker and his or her superiors, subordinates, and peers. This includes both job related interactions and social interactions within the work environment.

Hygiene factor
Status

Factors that involve some indication of status: private office, important sounding title, secretary, company car, and other perks. Working Conditions Factors that involve the physical environment of the job: amount of work, facilities for performing work, light, tools, temperature, space, ventilation, and general appearance of the work place. Job Security The employees job tenure and/or the companys stability or instability objective signs of the presence or absence of job security Salary

This includes all forms of compensation and focuses on wage or salary increases or unfulfilled expectation of increases.