SBI & ICICI

Psychology

INTRODUCTION..SBI
State

Bank Of India (SBI) is the largest bank in

India. It is the worlds largest bank in terms of branch offices and employees 9400 branches, a further 4000+ associate bank branches and 7500+ ATMs It has a vast network of operations in urban and rural areas The Govt. Of India Controls 60% Stake.

INTRODUCTIONICICI
ICICI

Bank (Industrial & Investment Corporation Of India) is Indias largest private sector bank in terms of M-cap It is the 2nd largest in terms of Assets It has a network of over 950 branches about 3600 ATMs and 24 million customers It is controlled by ICICI Holdings that owns 26% stake and the remaining is owned by FII & Retail Investors.

History ..SBI

Amalgamation of 3 presidency banks in the year 1921 namely Bank OF Bengal (1806) Bank of Bombay (1840) and Bank Of Madras (1921) as Imperial Bank Of India Imperial Bank was renamed State Bank Of India in 1955

HistoryICICI

The World Bank & Govt. of India and formed ICICI Limited as a development finance institution to provide medium-term and long-term project financing to Indian businesses in 1955. 1994 ICICI established ICICI Banking Corporation as a banking subsidiary. ICICI Banking Corporation was renamed 'ICICI Bank Limited' 1999 ICICI becomes the first Indian company and the first bank or financial institution from non-Japan Asia to list on the NYSE

Group CompaniesSBI & ICICI

SBI Capital Markets Ltd SBI Mutual Fund (A Trust) SBI Factors and Commercial Services Ltd SBI DFHI Ltd SBI Cards and Payment Services Pvt Ltd

ICICI Prudential (An Insurance Wing)

ICICI Direct. COM (An Online Investment Portal) ICICI an investment set up for project finance.

Continued..

SBI Life Insurance Co. Ltd Bancassurance (Life Insurance) SBI Funds Management Pvt Ltd SBI Canada

* Most Group Companies have been integrated with ICICI Bank in order to consolidate its position in the financial sector.

FinancialsSBI & ICICI (FY 06-07)

Sales INR 45260.30 cr. OPM 68.60% NP INR 4541.30 cr. Assets USD 187b

Sales INR 28923.50 cr. OPM 69.20% NP INR 3110.20 cr. Assets USD 79b.

Remuneration..SBI & ICICI

The annual pay package for an SBI employee is Rupees 180,000

The annual pay package for an ICICI bank employee is Rupees 300,000

** Avg. Pay Packages.

Employee Strength.SBI & ICICI

210,000 employees working through out the globe.

Employees not more than 11,000 employees

Performance ManagementSBI & ICICI

Self Appraisal Method On an annual basis followed by an interview with the boss in charge

They follow a system where the individuals are rated on the basis of performance and productivity for the year In sales & marketing wings they are rated on the amount of business brought into the company

Efficiency Of Workforce

SBI &ICICI

A sizeable lot are The employees are highly efficient and hard working and are work hard to meet made to work to the targets and goals best of their potential Inefficiency co-exists ICICI bank follows a due to Job security HIRE & FIRE policy offered by the Govt. in wherein inefficiency SBI can lead to termination of employment

Honchos.SBI & ICICI

Om Prakash Bhatt Chairman SBI T.S Bhattacharya S. K Bhattacharya P.K Mitra Abijit Datta

K.V Kamath Chairman ICICI N Vaghul Nachiket Mor Chanda Kochhar Kalpana Moparia

INDUSTRY.SBI & ICICI

Corporate Banking Retail Banking Insurance Capital Markets & Project Finance

Corporate Banking Retail Banking Broking Wing Insurance Project Finance Asset Management Portfolio Management Services Venture Capital

Recruitment SBI & ICICI

SBI recruits through Banking Service Recruitment Board. It directly recruits Probationary officers after passing competitive exams Guided by Indian Banking Association

ICICI recruits directly from the market & through campus recruitment It has a free hand in recruitment

Selection ..SBI & ICICI

On the basis of the eligibility a candidate will be selected Probationary Officers will be chosen on merit basis and interviewed thereafter.

ICICI bank calls for an interview and if the candidate is eligible for the job position he his hired at that moment.

Type OF Management.SBI & ICICI

Management of SBI has one of the best Banking brains in the country This is because the Training & development Courses at the Staff Colleges facilitate their growth

The management of ICICI bank consist of Individuals from reputed business schools They also include candidates that were formerly employed with PSU banks.

Work Cultures.SBI & ICICI

The average age of The average age of a manager in SBI is a manager in ICICI 47 years is 30 years Many will resist They are flexible & change adaptable Learning is at a They learn at a slower pace quick pace Technologically savvy

Motivational Factors.SBI & ICICI

A good record Promotions Transfer to good branches Job security Salary Hike with promotions

Hike in salary with years of experience Bonuses Merit Based Incentives Promotions Acknowledgement

Location OF BranchesSBI & ICICI

SBI has branches in almost all cities, towns & villages. They locate the branches in prime areas.

ICICI has branches in most cities but it has a small number of branches in rural areas They locate their branches in places that will yield good business only.

Overseas Branches..SBI & ICICI

Australia Bahrain Bangladesh Belgium Canada Dubai France Germany Hong Kong Israel Japan

Russia Indonesia Belgium Malaysia Thailand Dubai Hong Kong U.S.A U.K South Africa Bangladesh

Continued..

Japan People's Republic of China Republic of Maldives Singapore South Africa Sri Lanka Sultanate of Oman The Bahamas U.K. U.S.A

U.A.E Srilanka Singapore Canada Bahrain

Products..SBI & ICICI

Loans Credit Cards Savings SBI Life (Insurance) SBI Mutual Fund Systematic Investment Plan

Loans Credit Cards Savings Investment vehicles Insurance

Services ..SBI & ICICI

SBI Express Remit Quick money transfer E - Rail reservation service using SBI accounts Mutual Funds investments handled with SBI accounts SBI e-Tax - Online payment facility for retail users and corporates Online Trading NRI Services

Personal Banking NRI services Advisory Services Mobile alerts for Credit card, D-mat, Loan payments Online Insurance premium payments Online bill payments of several types. 3 in one A/c Banking, Dmat, Broking.

Advertising..SBI & ICICI

Advertisements

frequent in national & local dailies. T.V adds for retirement schemes and SBI Life i.e. Insurance

ICICI Bank has been endorsed by Amitabh Bachchan and Shahrukh Khan. The Cheques presented to winners in the first 2 versions of the famous game show - Kaun Banega crorepati were ICICI Bank cheques

Continued..SBI & ICICI

Mutual Fund Advertisements In financial Portals and Newspapers Advertisements campaigns like loan fairs etc ** done in order to increase market share & compete with ArchRival ICICI Bank

Advertisements on T.V for the Insurance & investment Business

Joint Ventures SBI & ICICI

Nepal State Bank Limited SBI Mauritius Indian Ocean International Bank (Mauritius) SBI Canada SBI California

ICICI U.K ICICI Eurasia ICICI U.S

Associate Banks SBI & ICICI

State Bank of Bikaner & Jaipur State Bank of Hyderabad State Bank of Indore State Bank of Mysore State Bank of Patiala State Bank of Saurashtra State Bank of Travancore

ICICI bank has no Associate banks It is one whole Bank by itself.

Analysis ..SBI
SBI

has a Govt. Control due to the large stake held by RBI and this prevented the management to take bold decisions SBI has opened branches with a social responsibility rather than profit motive It lends to farmers and the poorer strata of society bringing about a social change

Analysis .ICICI

Was born in a more competitive world while SBI has been a traditional banker with a long history of Social & Development Banking playing an important role in bringing up the poor section of society Profit is the main objective for being in business It is an aggressive bank in terms of year on year growth.

Views & Opinions..SBI

Strong

Bank Needs to shed excess baggage of staff Change employees attitude Become more Market savvy Use & adapt to the latest technology to cut costs and increase revenues.

Views & Opinions ..ICICI

Market

Savvy Needs to slow down pace of growth in order to avoid crisis due to defaults of loans Should be tactful in recovery of advances More risk prone due to liberal lending

Acknowledgment

We are Immensely Thankful to Mr. P.K Dash Chief Manager SBI.

We thank Mr. Aditya Koteja for taking time off his busy schedule in imparting knowledge in us.