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Why TGI ?
An Advertisers Concern
I want to know how my consumers think What motivates my consumer? I want to know how my brand & consumers preferences have changed over years Micro-targeting will certainly help. But how do I identify my core consumers? I am not sure how homogenous are my consumers How do I review my competition? How different are my competitors consumer? How do I create brand strategies for my consumers?
A strategic & communication tool that helps answer all the questions
TGI is a single source market research survey A global product from KMR (Kantar Media Research)
Leisure activities Use of services Media exposure and preferences Attitudes and motivations Demographics
LIFESTYLES:
Attitudes, Behaviour, Beliefs, Values
MEDIA:
Publications, TV, Radio, Cinema,
Outdoors, Internet
Editions of TGI
Age 15 55 years
Reported as 64 markets
17 at market level 47 markets at pop strata level
2008
2010
Heavy Users*
Rest of Consumers
Micro-targeting
Heavy user
Age 20 26 Higher income Cool, young, lively TV, Newspaper supplement Shopping malls Indulgent & impulsive
Identify & Analyze How Heavy Users Are Different From Other Users
A strategist can define heavy users on the basis of frequency of usage or heaviness of consumption
Rest
Consumption across age group Different income Family, Conventional, Sincere Newspaper, outdoor & radio Kirana Careful spender
Growth of Competition
25% 20% 15% 10% 5% 0% 2001 2003 My brand 2005 Competition 1 2007 Competition 2 2008
Plotting Trends
Attitudinal Changes
60% 50% 40% 30%
Understanding Homogeneity
CLUSTER ANALYSIS What is it ?
Cluster analysis is a powerful tool used to segment a given population into discrete groups of similar individuals. These groups can then prove to be very powerful discriminators within a given market. The analysis can be run to any given level and the results can be viewed
My brand
Indulgent Gen Y
Traditionalists
Carefree
Lifestyle habits Behavioral patterns Product consumption Demographic differentiators Geographic spread Etc.
Helps in understanding the mindsets within the brand and developing focused strategy & communication for each group
Column
Filter
Coding box
Row
Setting Up A Crosstab
When setting up a crosstab, the following steps should normally be taken; Choose the correct survey, if it is different from the default survey
Select change current survey
From this menu, choose the survey to be used by highlighting it and then clicking on OK. The survey being used will be shown in the bottom right-hand corner of the main workscreen.
Filter Selection
Open Demographics & Survey Data by either clicking on the + or double clicking on the title. Select Basic Demographics from the range of filters available by either clicking on the + or double clicking on the title. Select Sex from the top of the question list by clicking once on Sex with the mouse. The answer list will display the possible answers in the box on the right.
Filter selection
Select the filter tab and then select All Men from the Answer box and drag and drop the answer into the filter box. Alternatively click on the Filter button above the Answers box. This will also send the answer to the filter box.
Column Selection
In the following example a crosstab will be created to analyse canned lager drinkers with different age groups Column Selection Work your way through the dictionary until you find the Drinks section then open it by clicking on the + or double clicking on the title. Then find the Canned Lager filter and open it the same way as the drinks dictionary. Double click on Use and then select All Users from the Answers list. Next click and drag the answer, All Users into the columns window. Alternatively click on the Columns button above the answer list. This will also transfer the answer to columns.
Row Selection
Work your way through the dictionary until you find the Demographics & Survey section then open it by clicking on the + or double clicking on the title. Then find the Basic Demographics filter and open it the same way as the demographics & survey dictionary. Click on Age and then select the required age categories (the Shift and Ctrl keys can be used to highlight several categories as in Windows Explorer). Next click and drag the answers into the rows window. Alternatively click on the Rows button above the answer list. This will also transfer the answer to rows.
Before running the crosstab you may want to change the header text using the editor. Rows and columns can also be deleted if required.
After the viewer has opened click on analysis, crosstab or private eye and your results will be displayed.
Create graph in Excel Run Correspondence Analysis Select to run Private Eye analysis
Invert selections
Hide rows or columns Resets all attributes applied in the viewer
View data such as total consumption, penetration, profile and index. Sort and rank data within any column or row
Dictionary Browser
The Dictionary Browser provides access to the Questions and Answers for the currently loaded survey. Depending upon how the survey is set up, the questions may be grouped into categories for easier navigation.
Selection
As you click on a question in the left panel the corresponding answers are displayed in the right panel. To add answers to the Spec file simply select the desired answer(s) from the right panel and click on one of the following buttons above the answer list: Add to Filters Add to Columns/Targets Add to Rows/Media Add to Scratch Add to Coding. This button sends selections to the coding box. The list of questions in the left panel can be changed by selecting one of the tab buttons below the list, as follows: To access these questions, click on the relevant tab. Detailed instructions follow below. Please note that to access a context menu anywhere in the software, click the right hand mouse button whilst the cursor is over the desired area of the screen.
Net Questions
(Combining Answers From Two Identical Answer Lists)
It is possible to join together answers from identical answer lists using Net questions. To add questions highlight the question from the question level of the dictionary under the Questions tab. Right click and select Add to Net Questions from the context menu. For example, looking at different brands of Vodka drunk most or drunk as other (e.g. Vodka most Vladivar OR Vodka other Vladivar). Find the relevant section in the dictionary. In this case Vodka will be located in Drinks Vodka Brands. Once located, highlight Vodka Brands Most and from the context menu (right click) select Add to Net Questions. Repeat the process for Vodka Brands - Other. In the main workscreen select Net
Select Vodka Brands Most Right click and from the context menu select OR and select either columns or rows to add the vodka brands to. Type in a description when requested. All vodka brands will have been combined individually using OR i.e. drink Absolut vodka most OR drink Absolut vodka other; drink Vladivar vodka most OR drink Vladivar vodka other. And so on.
Example
In the example below, all Vladivar Vodka drinkers have been crosstabbed to Listened to Kiss FM last Month. In the results notice that the sample for most often users of Vladivar added to other users of Vladivar using Net gives the total of All users of Vladivar.
GB TGI SUMMER 2001 (Apr 2000 Mar 2001) Filter: Adults 18+ Sample: 24,475 (000): 44,424
Press Questions
Press titles grouped into categories. The answers for each press title represent Average Issue Readership (AIR). (Average Issue Readership - For a press publication, AIR is defined as the readership in the last publication period. For a daily newspaper this would be read today or yesterday, for a weekly magazine this would be read in the last 7 days etc.) Press titles can also be accessed through the dictionary if AIR is not required.
You will then be taken to the Alpha tab list of questions which displays the search.
As you can see from the results shown in the Alpha tab shown on the following page, all the most often Tesco answers for questions within the Food category have been selected. However, it is only those answers, for which the word frozen appears in the subject heading.
More Examples
Searching for all television programmes people specially choose to watch. In this example, the search would initially be done at answer level for the word specially. The advanced criteria would then be set to television at category level. The search would then be performed and the results would show all the individual television programmes i.e. A Question of Sport, Ally McBeal, Airport etc as the question with the answer I specially choose to watch. Searching for all Smirnoff brands within the alcoholic drinks category. In this example, the search would initially be done at answer level for the word Smirnoff. The advanced criteria would then be set to Alcoholic Drinks and the topic set to Brand. The search would then be performed and the results would show all of the individual Smirnoff brands found within the Alcoholic Drinks section of the dictionary.
Table Statistics
The table statistics area on the main coding window displays information about the current Spec file. There are 4 different views available from the tab buttons as below:
Columns/Rows Displays a list of current Column/Target definitions and Row/Media definitions. This is the default view. Filter Displays the Filters. This may also be known as base or universe and it allows the user to restrict the universe to be analysed. For example some TGI questions are only asked of certain categories, e.g. when analysing womens clothes, set a filter for women. Scratch The scratch list is a temporary list of definitions, which can be used either as a storage area or for building up more complex definitions. This is especially useful for creating count commands across complex definitions. Recycle Whenever you delete a definition from Filters/Columns/Rows/Scratch the definition is not actually deleted but is moved into the Recycle bin. Items can then be retrieved from the Recycle bin if required.
Validate Expression Syntax Click the button to check the syntax of the current expression in the coding box. Any errors will be reported in the Expression Error dialog. Cell Lookup The Sample and Weighted counts for the given expression can be checked by clicking on the cell lookup button . Keyword Lookup To lookup the description of a given keyword in the coding box, highlight the keyword and then click on the keyword lookup button . Edit Heading You can enter a description for the expression directly into the Description edit control on the main window or you can use the Heading editor by clicking on the button.
Editing Tables To use the table editor, click on the or alternatively select Coding/Edit Table... from the main toolbar. The window below will appear.
Heading Editor
To edit a single definition, double click on the definition to access the Heading Editor. (The heading editor can also be displayed by clicking on the Heading Editor button in the coding box in the main Coding Window.)
The heading editor shows: User heading the heading displayed in the final report. This can be edited to make the report more readable. It may be useful to copy sections of the User Heading , such as the question stub and use the search and replace function in the Editor Window.
System heading the system generated heading. This is also useful as a means to understand the expression coding.
Expression the complete expression. Edit the heading and click OK. You can also click on the following: Copy copies the system heading into the user heading ready for editing. Reset resets the user heading back to what it was when the dialog was originally displayed.
Scope
Global - Searches all definitions within the current range. Selected - Searches only selected definitions within the current range.
Options
Case sensitive - If selected the search will be case-sensitive i.e. lager and Lager will be considered two different strings. Prompt on replace - Prompts the user for confirmation before replacing each item. You can also use any of the edit functions: cut, copy, paste and delete from the edit menu
Retrieving a Definition File using the Definitions Tab The alternative way of retrieving definition files is through the definitions tab: Click on the Definitions tab and open the relevant option. Select the file to use and the contents of the file will be displayed in the answer pane.
There are 3 different views of each crosstab report: Analysis view This view displays a single cell element at a time, making it very easy to interactively sort and analyse the report. Crosstab view This view displays multiple cell elements and is similar to the more traditional crosstab report. Private Eye view This view displays a single column at a time and provides facilities for applying Private Eye style criteria allowing you to selectively display only those rows that match the chosen criteria.
Analysis View
The analysis view is the first option in the navigator tree. The user can choose between looking at the sample, weighted figures, vertical %, horizontal %, index and base %.
The user can select either rows or columns to be hidden by highlighting the columns/rows (hold down the Ctrl key to select single columns/rows or click and drag the mouse to select multiple columns/rows). Once these are highlighted, click on the icon to hide. Should the user wish to hide many columns/rows, to save time, select the columns/rows to keep, click on the icon which inverts the selection, and then continue by clicking on the Hide icon. To unhide columns/rows, click on the icon.
You can sort either the columns or the rows of a table, follow these steps: Highlight the column/row to be sorted by clicking on the column/row heading. Select 1 of the 3 sort buttons:
sort ascending sort descending no sort
Continued
Top Select the top n rows. And finally, the value should be selected by typing a figure in (eg 20) Combine criteria as Determines how the criteria will be combined, either All of these (row must match every criteria) or Any of these (row must match at least 1 criteria).
Compare to Column the row for the current column can also be compared to another column based on a criteria. Select which element to use, which criteria to apply, and which column this should be compared to.
Select the element, choose the criteria to be met, and select the column to be compared to.
Value 1 first value used by: > < >= <= = and top criteria selections Value 2 - second value used by InRange Further criteria can be set by moving to the second, third etc. rows and selecting in the same way as described above.
Users can compare one column with another column. For example, with Men as the target, in comparison with Women, find all lifestyle statements where Men have a higher index than Women.
Private Eye can be undone after running by simply clicking on remove all Private Eye criteria that has been applied.
The Choices 3 Viewer uses a compound report document, which can contain multiple crosstab reports. Each time you run a crosstab analysis in Choices 3 the resulting report is added to the current list of reports in the viewer. It is therefore possible to collect several crosstab reports all relating to the same project and save them to a single report file which can be opened later.
Because the output can be saved it is not necessary to re-run the crosstab analysis to view previous reports.
Please remember that the base of your crosstab will change if the definitions set as filters from the coding window are re-assigned as columns or rows. The viewer displays 3-dimensional crosstab reports with bases, columns and rows. To select a different base click on the change bases button on the main toolbar: . You can now select a new base to use. All numbers in the report will now be filtered on this base.
Trend Analysis
The Trend Analysis allows the same crosstab to be run on multiple surveys. The results can be viewed for each survey individually as well as being able to compare year on year changes. Setting up Trend Analysis To use the Trend Analysis, first set up your crosstab. Then click on the Trender analysis button. The following dialogue box is displayed:
Base Year
Within this box you should select the surveys you want to use by clicking on the individual surveys and then clicking add. The up and down buttons allow you to change the order that they appear in. A red arrow will denote the base year. To change the base, highlight the survey you require as the base and click on Base.
In the viewer, each survey is listed under the 3 views which you will be accustomed to seeing in Choices. Each view allows you to look at each survey individually.
Continued
In addition to this the Trender View displays each survey as a column and allows you to use the Trender options button to select from the options below:
Comparison Types and Values You can compare either actual figures or percentage figures from the Base Year, from Prior Year, from the average year or not at all. As with the other views in the Choices Viewer, you can use the icons on the toolbar to select which figures you want to see in the Crosstab, although in Trender you are restricted to seeing Sample, Weighted and Vertical% figures. You can use the following icons, to move between your targets (columns). Using the Change Axes button, you can switch between viewing your columns or rows horizontally.
Items marked with are built-in summary items to define, in this case: Total, Heavy, Medium and Light users of bottled table wine. This can be analysed by usage, i.e. How many users but we can also attribute mid-point values for each of the frequency answers and calculate both total volume and average volume, as explained below. (The items marked are the constituent volumes of consumption that make up the built in summary item directly above).
Example
Using bottled table wine as an example that the user can define a heavy bottled table wine user and then find both the total number of heavy users and the volume of bottled table wine bought monthly by these heavy users.
Total users Select bottled table wine frequency from the dictionary and then select the answers to be included for a heavy user as shown. The user should then select the code answers icon and then choose Add to coding using OR from the options that will appear on a drop down menu. The coding will then be sent to the coding box where the user can type in a description of Heavy bottled table wine users total and then select to send it to columns or rows. Alternatively the summary item Heavy users can be selected and sent to filter, rows, columns or scratch.
Volume
..
Again, select Bottled table wine frequency from the dictionary and then select the answers to be included for a heavy user. The user should then select Define Mean/Volumetric from the context menu.
Select from the options Volume and type in a title of Heavy bottled table wine users volume. Before choosing whether to send the answer to coding, columns, rows, scratch or filter, the user can preview the result by clicking on Preview. The window should resemble the window displayed below. Select where to send the result to and then click on Add followed by Close.
..
Again, the user can simply select the predefined built in summary item Heavy users from the answer box rather than selecting the three constituent answers above. When viewing the report, only the weighted figures (pop) can be used. So if the results are 60,393 for the weighted this means that the volume of bottled table wine consumed monthly by heavy users is 60,393,000 bottles. Or, in other words, 10.8 million adults 18+ consume 60.4 million bottles of table wine per month. Total consumption and volume of consumption can be used for any product fields. The user can pre-define heavy, medium and light users or use the TGI-defined summary fields for heavy, medium and light users. Mid-points show the score used for each level of consumption which is used in the calculation of averages. The user can change the mid-points by simply overwriting the existing figures. Note that if preview is selected, the figures shown will represent the total universe of the survey (eg.15+ adults in TGI). If a different target has been selected such as men, a crosstab will need to be run to provide volume for men. Filters are not taken into account in the preview. This is also required when using means.
Summary
Send the volume answers to the answer box. Highlight the individual answers and then select Define Mean/Volumetric from the context menu. The resulting dialog box shows a preview of the results where you can change the mid-point values if you wish (or enter new ones where they dont exist). Select the element of the crosstab you wish to send the definition to (filters, columns, rows, scratch) then click Add. Click the Close button once you have finished defining.
Understanding Volumetrics
(1) (1)
1,615,000 adults 18+ drink bottled table wine in Central Scotland. Adults 18+ in Central Scotland drink 4,185,000 bottles of table wine per month. 5.32% of the volume of bottled table wine consumed by adults 18+ in GB is consumed in Central Scotland. Adults 18+ in GB drink on average 1.77 bottles of table wine per month. Adults 18+ in Central Scotland drink on average 1.43 bottles of table wine per month.
(2) (3)
(2) (3)
(5) (4)
(4)
(5)
2) Means
Means follows on from Volumetrics in that it also uses frequency data. The user can work out average values within a crosstab. There are 3 options available to the user: Mean score calculates the average for the population. Mean excluding nulls calculates the average for the selected answers i.e. total users of bottled table wine, heavy users of bottled table wine etc. Mean excluding zeros allows the user to exclude users with a mid-point of zero i.e. this would be those who answered never listen to. Mean score To calculate the mean score, looking at bottled table wine, the user should select all defined summary items for bottled table wine and choose Define mean/volumetric from the context menu.
This time the user should select Mean Score as shown in the example below. Choose which element of the crosstab the definition should be sent to; coding, columns, rows, filter or scratch. The result can be previewed as shown.
The mean score is 1.71. This means the average number of bottles of table wine bought by all adults is 1.71.
The average number of times adults visit the cinema is 0.3 times per year (not shown). However, if using Mean Score Excluding Zeros, this will exclude non-cinema goers. Thus the average number of times adults go to the cinema is 0.54 times per year (or this can be interpreted as once every two years). Mean score excluding nulls would be used to exclude non-users. Mean score excluding zeros is set as a default in the system as this option will be the one used most often. It only includes users of a product field and excludes non-users.
3) COUNT COMMANDS
Count commands allow the creation of n-tiles. I.e they allow the user to count the number of respondents who fall into at least several categories from a defined list. Examples are :Respondents who agree with between 3 and 6 lifestyle statements out of a list of 8 Respondents who play at least 4 sports from the available list To define a count command in Choices 3, first select the items to be counted either from the answer list or from the columns/rows lists, then choose Define Count Coding from the context menu. You can then define the following options from the resulting dialog box: Show preview when selected will show a frequency distribution for the selected items, with the following numbers: Count number of items respondent appears in. Frequency weighted figure for how many respondents fall into count items. Cume Freq Asc Cumulative frequency in ascending order, i.e. for a count of 3 would be equivalent to 3 or less. Cume Freq Desc Cumulative frequency in descending order, i.e. for a count of 3 would be equivalent to 3 or more. Criteria - you can define an upper and lower bound. Add to destination of resulting definition. Click on the Add button to complete the definition.
Example
Respondents who agree with between 3 and 6 lifestyle statements out of a list of 8 The user should first select the 8 lifestyle statements from the dictionary and highlight them as shown below.
Then right-click on the mouse button and choose Define Count Coding. The following window will appear (after first having selected Preview).
The first column lists the count. So in the example on the previous page, 0-8 because there were 8 lifestyle statements selected. The second column lists the weighted figures that agree with each statement. The third column lists the Cume Freq Asc or Cumulative Frequency Ascending which lists, in 000s, the number that agrees with 1 or less, 2 or less etc. The fourth column lists the Cume Freq Desc or Cumulative Frequency Descending which lists, in 000s, the number that agrees with 1 or more, 2 or more etc
Set the lower bound to 3 and the upper bound to 6. Enter a title and then select coding, column, row, filter or scratch and then click on ADD. Click on CLOSE if this is the only criteria to be set, or alternatively continue to set more criteria. Remember to change the titles accordingly. To work out how many or what percentage agree with exactly 3, or exactly 4, for example; set the lower and upper bounds to the same number. So exactly 3, lower bound would be 3 and upper bound would be 3.
4) MEDIA PROTOTYPES
If you wish to carry out analysis on a publication that is not covered by a survey, it is possible to create a simulated publication by using the media prototypes function. This involves modelling an existing publication with a similar profile to the publication you wish to create. Example: Using the womens monthly magazine Vogue, it is possible to create a media prototype for a new publication Vogue for Men. To create a media prototype, it is necessary to select mutually exclusive and exhaustive variables on which to profile the new publication i.e. gender, age or social grade. Select basic demographics from the dictionary and then select all men and all women from the answers and send to columns. Highlight both variables and right click. Select Define Media Prototypes from the context menu. The Media Prototypes dialogue box will appear, similar to that shown below.
Using the drop down arrow, select the appropriate Category for the existing publication, in this case
SPECIAL FEATURES
Scratch Area
Available to the user is a Scratch area. This can be used as a spare area where rows or columns can be temporarily or permanently stored. They will not affect the final report.
Recycle Area
Any data deleted will be held in the Recycle area where it can be retrieved
.
Move To An answer can be highlighted
and moved to columns/rows, filter or scratch by selecting move to from the context menu (right click).
Copy To An answer can be highlighted as above and copied to columns/rows, filter or scratch selecting copy to from the context menu. Delete Answers can be deleted by highlighting the answers, again as above, and right-clicking on the mouse and selecting delete. Combine If several answers are to be combined with one common answer, for example, Men AND 15-24, Men AND 25-34, Men AND 35-44 etc., Combine can be used. The user should send Men to the coding box, select AND, and enter the description as Men AND. Then highlight the age groups to be combined from the answer box, select Combine from the context menu and then select whether to send the answers to the rows/columns/scratch.
To sort by Sample sizes or Weighted Figures Select all of the questions by clicking on the right button of the mouse and choosing Select All. Click again on the right button of the mouse to display a menu which will enable Sample Sizes and Weighted Figures to be selected.
The Choices 3 viewer allows the current report to be exported as a spreadsheet file (or CSV (Character Separated Values) file), by choosing File/Export Spreadsheet Values (CSV) file from the main menu. Choices3 will prompt for a filename using the standard Windows Save As dialog box. Select a destination drive and directory and enter a filename (*.CSV).
Retrieving the file into your spreadsheet Microsoft Excel V 4.0 and 5.0 Select File/Open from the main menu List files of type to text files (*.prn; *.txt; *.csv) Change to the directory containing the saved CSV file (usually C:\Choices3\Reports) Select the desired file and click on OK
THANK YOU