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Prof: Ms.

Laila Dias Project Made By: Hema Jagasia-21 Harsha Nagpal-42 Heena Nagpal-43 Lajja TankariaRavleen Kaur-58

HRM acts as a catalyst for overall development of nations economy. HRM is a way of management that links people-related activities to the strategy of a business or organization. It is an approach to the management of people in an organization.

The ultimate aim of the function is to: "ensure that at all times the business is correctly staffed by the right number of people with the skills relevant to the business needs"

Human resource planning is the first aspect of human resource process Goal of HRM
Managerial roles. Function of HRM Activities of HRM Coping up with difficulty of the HR Organization

Hotel today not only cater to the basic need of the guest like food and shelter but provide personalized services. With tremendous pull of opportunity, India is a destination for hotel chains looking for growth. 'Hotel Industry in India' is eroding its competitiveness as a cost effective destination. The hospitality industry alone is a multi-billion dollar and growing enterprise. Therefore, The explosion of growth in the hospitality industry demands highly qualified people trained in hospitality management to fill rapidly opening positions.

The birth of the world's first international hotel brand - InterContinental Hotels & Resorts. An unique experience at ITC. Real Estate at ITC Mission statement: I am proud I am Excited I am Empowered I am ITC

The function in a hotel includes many activities such as: Consideration of leadership style

Relationship
Responsibilities Philosophy Organizational structure

The Marriott name took root in American business in 1927.

Bill Marriott, Jr., was named CEO and took over most major responsibilities.

Mission Statement: A spirit to serve our associates, A spirit to serve our guests, A spirit to serve our community

The function in a hotel includes many activities such as: Reading, listening and inspiring. Encourage comprehensive team work. Being flexible, passion and courageous. Providing a supportive, innovative and learning environment. Setting high standards and achieving desired results.

It is a process of attracting qualified applicants for a specific job. The process begins when applications are bought in and ends when the same is finished. The result is a pool of applicants, from where the appropriate candidate can be selected. It refers to the process of attracting, screening and selecting qualified people for a job at an organization.

Internal

External

PROMOTION & TRANSFERS

ITC
SKILL INVENTORIES

V/S
JW

JOB POSTING

RECALL OF RETIRED/EX EMPLOYEES

CAMPUS RECRUITMENT

ITC
POACHING

V/S
JW

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EMPLOYEE REFERALLS

Size of the organization.


Employment conditions in the community

Working conditions, salary and benefit packages


Rate of growth The future expansion and production programs. Cultural, economic and legal factors.

Selection is a process of picking individuals with requisite qualifications and competence to fill jobs in the organization

ITC
ITC apply for different methods & procedures for selection

JW
JW does not apply for different methods & procedures for selection

Personal Interview

Application Blank

Selection Test

Medical Examination

Willingness to relocate.
Relevant Domain Experience. Education Level, Mode and Type of Education. Relevant industry experience. Last Drawn Salary; Salary Budget.

Orientation is called as induction. It is the planned process of introducing new employees to their jobs, their co-workers and the organization

At ITC they have a 3 Day induction programme

At JW they have a 4 day induction programme

The probation period is 6-9 months

The probation period is 6 months for associates and 3 months for managerial positions.

ITC

Managerial positions-: Training programme on practical and exposure to fundamentals of hoteliering.


The hospitality training program-: to train the trainee to the level of Supervisor. The Training programme -:for Food Production.

Training Programme : For technical areas Gateway Training Programmes :For administration areas Skills Training Programme :For supervisors Management Training Programme

STRENGTHS
Cost Advantage. Brand Pricing

WEAKNESS

Effective communication
Real Estate

ITC
OPPORTUNITIES
Market Development
Product Development Expansion

THREATS
Competition External Factors

Price Wars

STRENGTHS
Online Presence Associate Friendly Pricing High Cost

WEAKNESS

Provide best products possible

JW
OPPORTUNITIES
Acquisition Competition

THREATS

Loyal Customers
Develop & Recognize employees

A larger, faster and greater growth

of industrialization is expected in the next decade. There is a possibility for more takeovers, acquisations and mergers in future in India. the presence and influence of more multinational as well as higher standards and competitions Large investment and modernization privatization of business

HRM Philosophy and thrust must come from the top and accepted by people at all levels Adequate information and data base may be lacking. Three very different perspectives in HRM are evident A hallmark of future Indian workplaces is likely to be a dominant emphasis on managerial training However, the impact, it has made on the managerial effectiveness has been spectacular wherever it was introduce

WWW.GOOGLE.COM HUMAN RESOURCE MANAGEMENT -BY VIPUL PRAKASHAN PERSONAL VISIT TO JW MARRIOTT AND ITC