Professional Documents
Culture Documents
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F4 = To close the form. Shift + F5 = To copy the column above Shift + F6 = To copy the entire row above Alt + V + R + Enter = To view the concurrent manager Alt + V + R + N = To submit a new request Alt + R = To refresh the data F11 = To initiate a query for the field Control + F11 = To query the field Ctrl + L = List of all screens (forms)
Industrial Scenario
Overview of an Industry: An Industry produces & sells its products Many departments exist in an industry There is a relationship that exists between Customers, Organisation, Sales, Purchase, Inventory, Accounting, Shop floor (WIP), Human Resources etc.
Order
Shipping
Sales Department
Inventory
Why Order
Management is necessary ?
You can also: 1. Adjust pricing 2. Assign sales credits 3. Record credit information 4. Attach notes 5. Schedule shipments 6. Query item availability and 7. Make reservations including selection of sub inventories.
Note: Once created, the Sales Orders cannot be deleted. They can only be cancelled.
OM Module Interaction
The Order Management Module interacts with the following Modules: Inventory Bills of Material Work in Process Purchasing Payables Receivables CRM Module
Order Line 1
Order Line 2
Order Line 3
Order Line 4 Order Line 5
Mixed Order Type
Types of Orders
1. General sales order
When customers request supply of items
2.
Back order
When items are in staging sub inventory, before shipping, they are sent back to the sub inventory for some reason.
3.
Configure to order
Assemble to the requirements of customer. (PTO - pick to order, ATO - assemble to order, kit kit)
Types of Orders
4.
5.
6. 7.
Drop shipment - Ship to customer from Supplier Back to back order - When items are not in our list, supplier supplies the items to us and we send it to the customer. Internal Sales Order - Sale of items between two internal organizations RMA - Return Material Authorisation.
(All the months and adj.month are open for error free operation) GL > Set up > Financials > Calendars > Accounting)
2. Inventory calendars of V1, M1, M2 and your orgn. calendars are open (Check if today is Sat/ Sunday. Make it working day) Tools > Build the calendar. 3. Purchase periods are open (Purchasing > Set up > Financials > Accounting > Control Purchasing periods 3. Items are available in item master and inventory organisations like M1, M2 & your organisation. (Else, add items & quantity through inv > Misc. Receipt)
Profile Hierarchy
Profiles:
Profile Hierarchy Levels Profile Hierarchy Levels
Profile Hierarchy
User Profile Hierarchy: User Profile options can alter the behavior of your applications to suit your own preferences Profile levels are in a hierarchy, where user is the highest level of the hierarchy, followed by Responsibility, Application, and at the lowest level, Site. For example, if your Site-level Printer value is "New York", but your User-level Printer value is "Boston", you can be assured that your reports print to the Boston printer. If you never set your own User-level option values, your user profile options assume the Site-, Application-, Responsibility-, or Userlevel values your system administrator has set for them.
The documents like Sales Order, Quote, RMA etc can be sequenced automatically and can start the initial nos. as per our wish say, 1000, 5000 etc.
3. Modifier (to modify the price of an item) OM > Pricing > Modifiers > Modifiers Set up Modifiers enable you to set up: 1. Price adjustments (e.g. discounts, price breaks and surcharges), 2. Benefits (e.g. free goods, coupons) and 3. Freight and special charges that applies immediately Pre defined Modifiers are available for your information.
Price List
Price lists are essential to ordering products because each item entered on an order must have a price.
Each price list contains 1. Basic list information 2. Price breaks 3. Pricing attributes 4. Qualifiers & Modifiers 5. Secondary price lists Secondary Price Lists: If an item is not in the primary price list, secondary price list Is used
Basic Pricing
Basic Pricing: Basic pricing included in Order Management enables you to: Set up price lists and secondary lists Create static formulas Discount by percentage or amount Apply freight charges and surcharges Set up customer pricing agreements
Price Agreement
Pricing Agreement: Pricing > Pricing Agreements You can establish agreements with your customers to define the prices, payment terms and freight terms. Types of prices on price lists: Unit price : A fixed price. Percent Price : A price which is a percent of the price of another item. Formula : The price of an item to be a percentage price of another price list line. Price Break : The price depends on the quantity or range of quantity ordered. (E.g. For quantity up to 10 Pcs. price will be Rs. 50. From qty.11 to 50 price will be Rs. 45)
Managing Customers
Creating and Managing Customers & their profiles:
Customers: OM > Customers > Profile classes OM > Customers > Summary You can: Create customer profile classes and assign them to customers Create and maintain customer information Enter multiple ship-to sites for each customer Enable related customers to establish reciprocal payment and contract terms Review customer information online and in reports
Note: The system will perform a search for your customer before it allows you to enter a new customer. This provides a check for duplicate customer entry.
Customers
Run Concurrent request. (This will generate Pick slip report) (B) Concurrent (2 requests Pick selection list generator & Pick slip report - will be generated. Check the Pick slip report request. View its output. Note down the Pick slip No. & Delivery No.) Check the status. Delivery line status will change to Picked Additional line information > (T)Deliveries > Pick status = Staged Ship confirm Shipping > Transactions Query for your Sales Order no Delivery line pick status will change to Staged (B) Delivery > Actions > Ship confirm > GO Interface trip stop SRS request will be submitted In Order Organiser, query for Sales Order. You will find Line status: Shipped. In addl. Information, Pick status: Shipped
Close Sales Order. - To close the Sales Order, (Run Workflow back ground process) Alt + V + R Submit a new request. Run request name : Work flow back ground process. (Process deferred, Process timed out, Process stuck = Yes) Submit.
- Header status is still Booked. This will be closed at the end of the month, when the accounts is closed for the month.
- Line status will be Closed.
Once we receive the amount from the Customer, we pay the amount to the Supplier.
In other words, Supplying an Item from Suppliers site to Customers is called Drop Shipment. Records will be maintained in our Company regarding this transaction.
: Approved.
create (PO) Purchasing > Auto create (B) Clear Type your Pur.Reqn. Number > Find Enable the Purchase requisition (B) Automatic Supplier (B) Create (This will create the Purchase Order automatically) : Abbot Laboratories Inc. (Say)
1. BPA Blanket Purchase Agreement 2. ASL Approved Suppliers List. 3. UN Numbers - United Nations identification numbers are used for hazardous materials identification.
The Material has to be shipped from M1 to M2 due to some internal adjustments. It means M2 becomes the Internal customer for M1.
Create Pur. Requisition Approve Note Purchase Requisition number Run request Create Internal Sales Order Import Purchase Requisition into Sales Order form Pick Release Sales Order Ship confirm Receive the item into the internal sub inventory Run workflow background process (To close the Sales Order)
6. Ship confirm Shipping > Transactions. (Query for your Sales Order no.) (B) Delivery > Ship confirm > GO Interface trip stop SRS request will be submitted. Line status: Shipped Delivery line status: Shipped 7. Receive the item in the M2 sub inventory. Change to the Inv. Org. as M2. Inv > Transactions > Receiving >Receipt, to receive the material 8. Close Sales Order. To close the Sales Order, run Workflow back ground process (Process deferred, Process timed out, Process stuck = Yes) Header status is still Booked. (This will be closed at the end of the month, when the accounts is closed for the month) Line status will be Closed.
Back Order
Situation:
When the items have been Picked and Staged, due to some emergency like Order being cancelled, the staged quantity should be returned back to the inventory.
This action is called Back Order. This is being done by Back Ordering.
Back Order
Pre requisites: The items must have been in staging. Ensure you know the Sales Order No.
When some items are being returned from the Customer due to some reason we make the Return Material Authorisation. Note: RMA will not work for Drop Shipment & Internal Sales Orders
RMA with credit only Your company issues a credit without the customer returning the product. Accept returns for credit by applying credits to original invoices or creating on account credits.
RMA with receipt and credit Customer returns a product and receives credit.
RMA with receipt and no credit - Your customer returns a product you sent to them on a trial basis or at no charge, therefore they receive no credit.
RMA with repair - Your customer returns a damaged product. Your company repairs and returns the product to the customer. RMA with replacement Your customer returns a product and your company sends a replacement product rather than issuing a credit.
Reason = Any reason Save (There is no need for booking the order) Receive the item in inventory Inv > Transactions > Receiving > Receipt RMA No. : Sales order number which returned item. Receipt will be generated. Check the Transactions Summary. You will find the item..
Cancelled
Configuration of an Item
Laptop Computer (ATO Model)
Monitor (ATO Mutually Excusive Option Class) P3 Processor (Pur Item) 35 % 17 Monitor (Pur Item) 40 %
Unix (Phantom) 80 %
Configuring an Item
You can manually configure items by choosing options directly from a model bill in OM. You access the model bill by entering an item number and then clicking the Configurator button in the Sales Order window. This opens a new window in which you select options to configure the item.
Terminologies Explanation
Processing constraints:
This establishes the security of the Sales Orders by: Setting the limits and authority for specifying when users can change or cancel the S.O.s Posting an instant message to user to inform of violations to established rules Preventing the user from saving any violation conditions
Defaulting Rules:
These are used to automatically fill in data you set up to speed and control order entry
Terminologies Explanation
Workflow: The Workflow engine: Moves orders and lines through their processing flow Sends notifications and notification e-mails to both internal and external sources Maintains a history of activity status Detects error conditions The workflow monitor shows the status of each order and order line process in both list form and graphic form
Terminologies Explanation
GSA Pricing: Government Service Administration Pricing Order Organiser: The Order Organizer enables you to easily manage existing orders and returns in your system. Using this window it is very easy to find your recent orders, orders past their requested shipment date, orders on a particular hold, or orders for an important customer
Things to Know
Process Messages: If processing errors occur, the Process messages screen will appear, to indicate the description of the error. (e.g. Component & component was found at multiple places in the Bill of Materials. Please supply component code information to resolve the ambiguity.) Pick Release handles the following: 1. Release Sequence Rules and 2. Pick Slip Grouping Rules First define Release sequence rules and then pick slip grouping rules. Then define pick release rules as under: Shipping > Set up > Picking > Define release rules form
1. Release Sequence Rules: Shipping > Set up > Picking > Define release sequence rules
Specify the order in which eligible delivery lines are released, based on order number, outstanding invoice value, schedule date, departure date, and shipment priority. You can also define whether you want the picking lines released in ascending or descending order 2. Pick Slip Grouping Rules: Shipping > Set up > Picking > Define pick slip grouping rules Pick methodology : Order picking/Zone picking/Bulk picking etc. Group by : Delivery / Carrier / Customer / Item etc. For example, if you select Delivery and Carrier as grouping criteria, picking lines for the same delivery and carrier are grouped together on a pick slip.
Things to Know
Things to Know
Container-item relationships: Shipping > Set up > Container load details
Define the maximum quantity of items that can be packed into a container. E.g. Container item : Pallet (Say) Load item : AS54999 (Say) Max. qty : 12 (Say) The number of containers required to pack the items is automatically calculated based on the container-item relationships
Terminologies Explanation
Push transaction: A material transaction to issue component items from inventory to work in process before you manufacture the assembly. Pull transaction: (Back flush transaction) A material transaction that automatically issues component items into work in process from inventory when you move or complete the assembly. Also known as post-deduct or back flush. Move Orders Inter org transfer - Between sub inventories - Between two operating units Ship Set: This means shipping must ship as a complete set.
Terminologies Explanation
ATP Inquiry: (ATP Check for Ship set / Arrival set) 1. You can view the available quantity for the date you requested. 2. You can view the request date available to promise quantity 3. The earliest date beyond the requested date that the request quantity is available.
Reports
Reports: Reports, Requests > Run Reports
31 kind of reports can be printed. E.g. Cancelled orders report, Defaulting rules listing report, Orders / Invoice summary report, Outstanding holds report etc. Requests: Reports, Requests > Run Requests 13 kind of requests can be mad. E.g. Work flow back ground process, Auto create final assembly orders, Order import, Requisition import, Create internal Sales Order, Auto create configuration items, Calculate party totals etc.
Things to Know
Interface Managers: To activate interface managers:
Launch interface managers (Ctrl + L) Select the interface manager you want to activate Tools > Launch manager Schedule to re run the concurrent request every 30. Submit concurrent request Check if the request is completed normal
Things to Know
1. Choose the Inventory Organisation 2. Inv > Transactions > Miscellaneous Transactions 3. Type : Miscellaneous Receipts 4. Item : XXXX 5. (B) Transaction Lines Item: XXXX Qty: 5000 (as you wish) Account: 01-580-7740-000 (Vision Operations)
Save
Things to Know
To make the Item Desc meaningful for the system items instead of displaying as X:
Inv > Set up > Flex fields > Key > Segments. Control + F11
Go to the System Item Flex field in the Oracle inventory Application and unfreeze it and then freeze it and compile it. This will make the Item Desc meaningful for the system items instead of displaying as X.
Things to Know
To add items into the price list: OM > Pricing > Price List > Price list set up Price list name : XXXX (Your price list name) Items will be seeded. (T) List lines Ctrl + down arrow . (This will insert a new line) Product value : XXXX (your item from the item master) Application method: Unit price Value : 125 (Say, your price for the item) Save.
Things to Know
Delivery documents that accompany shipment are: 1. Bill of Lading 2. Packing slip report 3. Commercial invoice 4. Interface trip stop sheet
Shipping an Order
You have to Grant Access to the User for their role in Shipping the items. (Otherwise shipping may not be allowed.) Shipping Set up Grants and Roles Definition Grants User : Your name Role : Upgrade role Accept all the other defaults Save
After granting the access to the user, define their role. Shipping Set up Grants and Role Definition Define Roles. What type of data access the user can have is determined here.
Notifications
Notifications: Notifications either alert individuals to a situation or ask individuals to perform an action, for example, an approval.
Concurrent Manager
Concurrent manager: A systems facility that manages the time consuming, non interactive tasks within Oracle Applications for you, (E.g. Releasing shipments, Posting a journal entry or Running a report, the Concurrent Manager does the work for you, enabling you to work on some other tasks in the mean time)
Process Messages
When errors occur during order processes, for example, order import and order booking, the workflow engine generates messages. View all of your messages in the View Messages window. Use the Find window to search them. View the message details in the Process Messages window and delete them or forward them
Holds
Holds: Placed on order headers, order lines, customers, sites, and items. Stop an order anywhere in the order flow. Removed manually at any time or automatically by setting up a hold until (expiration) date. Applying Holds: You can create holds that: Use either one or two criteria Apply either to new or to existing orders or to both types of orders To apply holds, perform one of the following: Navigate (M) Tools and select Create Holds Source. Click Actions and select Apply Holds.