VOCAL HEART INFOTECH pvt ltd.

DIRECTOR:

DHRUV SAXENA

AGENDA
Company Vision About us Our goals Our policies Our services Our approach Features Trainings offered Training techniques
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 Our working style BPO voice & NoN-Voice work How we work Infrastructure Summary

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COMPANY VISION VOCALHEART is a professional back

office data processing and voice services company located in BHOPAL, India. Founded in 2009, VOCALHEART is the supplier of back office administrative services, including Voice (Outbound and Inbound), online and offline data entry services, data processing, web and data research and scanning services, accounting data entry, and comprehensive accounting services,With Voice Debt INDIA LEADING COMPANY

ABOUT US..!!

When We started in 2009 our firm was named VOCAL HEART SOLUTIONS but in June 2011,We h Registered it as a COMPANY named to VOC HEART INFOTECH Pvt Ltd.

Soon we will be getting our company ISO certifi and STPI Certification. We can address your immediate project needs or provide ongoing back office support services fo your team. We are dedicated to quality and to providing affordable, flexible, and dependable service

CONTI
We encourage Our Clients To Explore Our Full Array Of Services And The Competitive And Business Advantages These Services Provide. Our Project And Client Approach Is Designed To Support The Client Organization, And We Provide Full Account And Project Management To Ensure A Positive Outcome Throughout INDIA LEADING COMPANY

OUR GOAL..
To provide the best back offices solutions. To help clients successfully execute and manage business process management and outsourcing strategy to achieve breakthrough results. To provide integrated business solutions that benefits the entire organization and our goal is to deliver significant business value to our clients.
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OUR POLICIES..
Our values determine how we treat our people, clients, and partners. They define who we are and how we do our jobs. It also help us to work together in the most effective way. Our values are: Integrity Competence Client Forever Committed
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OUR SERVICES..
Agent Training Institute Data Entry/non voice BPO /Voice Work. Multi Level Marketing. Data Conversion.

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OUR

APPROACH..

Our services are efficient, affordable and swift. Our vision is to maintain 100% accuracy, and to deliver every project on time. We build the capability to execute strategy and accelerate time to results. The outcome of which is our clients increased ability to manage business Processes effectively and efficiently to INDIA LEADING COMPANY better support their strategic business

CONTI
We focus exclusively in parts of the market where we can provide strategic, multi-process, end-to-end business solutions. We provides a compelling framework to achieve client's overall objectives starting from concept to execution. Our strategy is to breakdown barrier and create synergy, allowing our clients to maximize returns..
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FEATURES..
BHOPALS first growing BPO COMPANY is going to give there services with Best Quality. BHOPALS first Voice and Non Voice COMPANY is going to give there services Online and Offline. This Agent training Institute is the best ATI in BHOPAL as well as in MP which will tie up in future with number of big firms and INDIA LEADING COMPANY companies.

CONTI
It not only ensures about it services but also focusses on customers and clients satisfaction which is the top most aim of our company. This is the very first institute providing the speciality in Networing with hardware and software in Madhya Pradesh, and this very program was introduced on 11/09. We Also run with some of the useful Training programmes for interested INDIA LEADING COMPANY candidates.

TRAININGS OFFERED..
MCSE CCNA RHCE A+ And many other useful courses

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TRAINING TECHNIQUES..
There are separate training room. computer , and The well experienced T.L are teaching. LCD Projector room to clear there problem in a group. 40 computer in a lab. 30 seats in a training room and projector room. 800 sq-f
INDIA LEADING computer COMPANY room

600

sq-f

 Direct Bonus. Spill income. Club bonus. Silver Gold

OUR WORKING STYLE..

you A
A1
A2 B1

Binary bonus.

B
B2

Director Club. Company Growth COMPANY INDIA LEADING

BPO WORK..
We are the first company in Data entry experts and Voice which is Started in Bhopal (M.P). We are doing well to satisfy the client. This Program introduce on 11/2009. We have best manpower with all type of technical equipment, technical supporter from Hyderabad, Calcutta, Pune and Delhi. We are always INDIA LEADING COMPANY ready to accept all type of

CONTI..
We give the 100% accuracy of data and satisfy the client and end client. Right now we are running automobile work, PDF to doc in 20 seats. In Voice now we are running PC Support US Process in 10 seats and Cash Advance Loan collection process in 20 seats. INDIA experienced in Bell and We have 1 year LEADING COMPANY

HOW WE WORK..??
Data got in PDF format in single sheet ,convert it into the Word, break the sheet and distribute it to the candidates. Each candidate have completed computer hardware and software courses, to face any problem and solve itself. Raw data error guidance available to the candidate to solve the problem.
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CONTI
After 7hrs work of day the candidate inter change the seats and find out error in the data entered by the candidate and modify the data at the last movement . Each 2hrs we provide the candidate wake up like Tea, coffee, etc. Per day candidate got the bonus cash for more work than the company target with maintaining the accuracy.
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INFRASTRUTURE..
50 seats are available with A/C Lab. We are capable to accept 50-100 seats work load. LAN networking of d-link . 4 Mbps speed with Airtel Lease line. Technical support are available Round the clock.
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CONTI
Registered Microsoft windows vista o/s is loaded in each PC with registered antivirus . Each PC is configured with pentium-4 & dual core. Linux server is configured in pentiumcore2 duo with 3GB RAM, 320 GB HDD, to maintain the networking. Update as per requirement.
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SUMMARY..!!
The VOCAL HEART INFOTECH Pvt Ltd. team is experienced and skilled, and we promise to successfully complete and deliver the projects with full dedication and accuracy. Our training and quality standards ensure efficiency and reliability of data and proven, quality services and support.

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DIRECTOR..!!
MR. DHRUV SAXENA Mob:- +91 9425305534. +91 7554226805. Emaildsaxena10@gmail.com
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Director..!!
MR. MAYANK SAXENA Mob:- +91 9713501465. +91 755-4226805. Emailmayanksaxena26585@gmail.com
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VOCAL HEART INFOTECH Pvt ltd.

Registered Head office-BHOPAL
H.no.3 , 3rd Floor , Bajaj Tower, Lala Lajpat Rai Nagar, Ashoka Garden, Raisen Road, Bhopal Ph: 0755-4045078. Email: vocalheartinfotech@gmail.com INDIA LEADING COMPANY