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INTRODUCTION
Indian retail sector is witnessing one of the most hectic marketing activities of all times. The companies are fighting to win the hearts of the customer. There is always a first mover advantage in an upcoming sector. In India, the advantage goes to Big Bazaar. It has brought about many changes in the buying habits of people. It has created formats which provide all items under one roof at low rates, and it claims ISSE ACHHA AUR SASHTA KAHIN NAHI.
Literature Review
This research has been already done in Bangalore with 750 sample. It has been found that most of the time people go to Big Bazaar for to purchase clothes and groceries. They choose Big Bazaar for quality, durability, affordability, all under one roof and brand name. It has been also found that advertisement of big bazaar attract customers. Women visit . Big Bazaar more than compare to men. Researcher also found that people also go to Spencer, Shopper's stop marks. Big Bazaar has huge impact on middle class family. (Mr. TUSHAR RANJAN KANTHA,2009)
The study is done for getting a deep knowledge and idea about big bazaar. The need of the study is to known the how much consumers give preferences to the brand of big bazaar & whether the customers are satisfied with the products and services of the company and how far the company is able to satisfy the customer in terms of quality and cost factors since in todays modern era. The biggest reason is that WALL MART an American public corporation company is coming to India in collaboration with BHARTI AIRTEL. So their might be a tough competition for Big Bazaar.
OBJECTIVE
To study the satisfaction level of customers in different attributes of big bazaar. To determine the actual demand of consumers. Whether the products are of good quality. Do the prices of products are reasonable. To know the brand value of big bazaar . To know the performance of other super markets
Brand Loyalty Big Bazaar Product Quality & Price Total annual Sale Other Super Market Big Bazaar Preferred
Reason of Preferring
Research Methodology
Research Design Descriptive and Diagnostic Research
Method of Data Collection Qualitative and Quantitative Primary data through questionnaire and schedule
Method of Data Analysis SPSS Chart Cross Tabulation Co-relation Analysis Regression Analysis
TIME LINE
Budget
Item Personnel cost
project coordinator Researcher Data entry operator Sub Total Administration Vehicle/Transportatio n Computer Electricity
No. of Person
Amount
No. of Months
Total (Rs)
1 2 2
2 2 0.5
2 2
Lump Sum
5,000 10%
60,000 9,000 3,000 7,500 6,000 3,000 20,000 5,000 1,13,500 11,350 2,42,850
Expected outcomes
Big Bazaar satisfies the needs of customers overall. Big bazaar has a good brand value.
References:http://www.comminit.com/en/node/270733/303 http://www.managementparadise.com/forums/marketing-research-mr/206188market-research-analysis-consumer-perception-towards-different-coffeebrands.html Kothari, C R.Research Methodology, New Age International Pvt. Ltd. ,New Delhi, 2010. Gupta, Shashi K. Praneet Rangi. Research Methodology, Kalyani Publishers, New Delhi, 2010.